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Etech’s world facilities – Onshore, Nearshore, and Offshore, have the capabilities to personalize the answer that finest match your whole demands. With Etech’s world outreach, Etech is usually available to assist your shoppers and deliver dependable Fantastic encounters.
a bunch of devoted leaders from the Get hold of Heart field who are captivated with making a remarkable difference for our
About us Etech delivers following-technology BPO solutions. A global minority-owned company, Etech has made and trademarked how to show your knowledge into strategic insights. Leveraging the power of synthetic in addition human intelligence Etech improves instruction and coaching to concentrate on crucial behaviors building improved purchaser ordeals and shareholder benefit. Etech introduced in 2003 with only four hundred employees and just one Make contact with center in Nacogdoches, Texas.
Etech can be an omnichannel shopper engagement alternatives service provider for some of the globe’s main and most highly regarded brands. The practical experience Etech has acquired throughout an array of business enterprise verticals enables us to consistently supply Excellent, personalized customer activities.
find out more existence At Etech Etech believes in Doing the job really hard and enjoying hard and strives to make personnel feel empowered and self-confident in The task they are doing.
At QEval, we’re dedicated to serving to Get hold of facilities strengthen their efficiency by very clear, actionable insights. Our general performance analytics studies website provide you with a specific breakdown of agent activities, purchaser interactions, and operational bottlenecks, so you can also make knowledgeable choices that result in measurable enhancements. With QEval, you don’t just get studies—you receive the tools and proposals to act on them.
Etech’s modern know-how remedies and seasoned leaders comprehend your organization requirements and identify the strategic insights your brand name really should travel success.
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The combination of care, believe in and Electrical power brought on the company is exactly what would make the culture at Etech one of a kind. Our CEO usually suggests, “If we deal with our persons, the figures will manage on their own.”
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satisfy Malisha, a shining star on our customer support staff! From tackling responsibilities to experiencing pleasurable crew things to do, Malisha is aware of how to keep the equilibrium involving operate and Engage in. Her favourable Perspective and workforce spirit make her a Pleasure to operate with.
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Listed here are just a few key capabilities of what we provide: ✅ specific insights into agent overall performance via complete analytics